NOTICE OF PRIVACY PRACTICES

HIPAA Notice of Privacy Practices | New Viva MD Weight Loss (Arizona)

Effective Date: March 31, 2026
Last Updated: March 31, 2026

Your Privacy Matters at New Viva MD Weight Loss

At New Viva MD Weight Loss, we are committed to protecting your personal health information and maintaining full compliance with:

  • The Health Insurance Portability and Accountability Act (HIPAA)
  • Arizona medical privacy laws
  • LegitScript Certification Standard 6: Privacy

This Notice explains how your medical information (Protected Health Information, or PHI) may be used, disclosed, and protected.

What Is Protected Health Information (PHI)?

Protected Health Information (PHI) includes any information that identifies you and relates to:

  • Your physical or mental health condition
  • Medical treatments or services received
  • Payment for healthcare services

This includes records such as lab results, prescriptions, diagnoses, and treatment plans.

How We Use and Share Your Health Information

We may use or disclose your PHI without your written authorization for the following purposes:

1. Treatment

We use your health information to provide and coordinate your care.

Examples:

  • Sharing information with pharmacies, labs, or specialists
  • Coordinating weight loss treatments and medical plans

2. Payment

We use your information to bill and collect payment.

Examples:

  • Submitting claims to insurance companies
  • Processing payments for services

3. Healthcare Operations

We use your information to operate and improve our practice.

Examples:

  • Quality improvement and performance reviews
  • Staff training and credentialing
  • Compliance and audit activities

We may share PHI with HIPAA-compliant business associates (such as electronic medical record systems and billing providers) who are contractually required to protect your information.

When We May Disclose Your Information (Legal Requirements)

We may disclose PHI when required or permitted by law, including:

  • Public health reporting (disease control, FDA reporting)
  • Abuse, neglect, or domestic violence reporting
  • Health oversight and audits
  • Court orders and legal proceedings
  • Law enforcement investigations
  • Threat prevention (serious safety risks)
  • Workers’ compensation claims

Patient Communication & Notifications

We may use your contact information to:

  • Send appointment reminders (text, call, or email)
  • Provide treatment updates
  • Communicate with family or caregivers involved in your care

Marketing and Sale of Information

  • We do NOT sell your Protected Health Information (PHI)
  • We do NOT use your PHI for marketing without your written authorization

Any authorized communication will clearly disclose if compensation is involved.

Your Rights Under HIPAA

You have the right to:

  • Access your medical records
  • Request copies (paper or electronic)
  • Request corrections to your records
  • Request restrictions on certain uses/disclosures
  • Request confidential communications
  • Receive an accounting of disclosures
  • Obtain a copy of this Notice

To exercise your rights, please contact our office.

Special Privacy Protections

If you pay for services out-of-pocket in full, you may request that we do not share that information with your insurance provider. We will honor this request unless disclosure is legally required.

Data Security and Protection

We implement strict safeguards to protect your information, including:

  • Secure electronic medical record systems
  • Encrypted data transmission
  • Role-based access controls
  • HIPAA-trained staff and compliance protocols

Breach Notification

If your unsecured PHI is compromised, we will notify you promptly in accordance with federal and Arizona law.

Changes to This Notice

We may update this Notice at any time. Updates will be:

  • Posted on this page
  • Available in our office
  • Effective for all PHI we maintain

File a Complaint

If you believe your privacy rights have been violated, you may file a complaint:

New Viva MD Weight Loss
Phone: (480) 331-4316

OR

U.S. Department of Health and Human Services (HHS)
Email: OCRMail@hhs.gov
Website: https://www.hhs.gov/hipaa/filing-a-complaint

You will not be penalized for filing a complaint.

Contact Us

New Viva MD Weight Loss
2390 W Ray Rd, Suite 1
Chandler, AZ 85224
Phone: (480) 331-4316

Compliance Statement

New Viva MD Weight Loss fully complies with:

  • HIPAA Privacy Rule
  • HIPAA Security Rule
  • Arizona healthcare privacy laws
  • LegitScript Certification Standard 6

We are committed to protecting your data and maintaining the highest standards of privacy and transparency.